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Position:Centralized Scheduler
Location:Nelsonville, OH
Apply By:11/30/09
Description:Contact new and existing customers, by telephone, to schedule our “mobile shoe stores” sales visits to national accounts and established regional and local accounts. Increase mobile unit profitability and answer customer requests for mobile shoe store service
Requirements:QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School diploma or general education degree (GED). Minimum of 12 months experience in a customer service related position (direct or call center). LANGUAGE SKILLS: Ability to read and interpret documents such as procedure manuals, work instructions, software manuals. Ability to write routine reports and correspondence. Ability to speak and communicate well with customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. OTHER SKILLS AND ABILITIES: Must be familiar with current software packages such as Micro soft Word and Excel. Must be familiar with all products lines and customer base. CERTIFICATES, LICENSES, REGISTRATIONS: None required for this position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds on occasion. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The performance of this position may occasional require exposure to the manufacturing areas were under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.